Condition assessment
Each product is inspected to evaluate its overall condition.
Items should be safe, functional and suitable for a second life.
Bring selected H&M Home items you no longer use to the store.
They will be carefully sorted, cleaned and reintroduced into the circular design system.
Items should be clean and safe for handling.
Some pieces still have more to give.
Instead of being stored away or thrown out, they can be rediscovered and appreciated again.
With Second Life, we give home decor a new purpose, extending its journey and reducing waste.
Each accepted item grants one voucher, regardless of its condition.
Vouchers can be used on your next in-store purchase.
To ensure fairness, a maximum of two vouchers can be issued per visit. Valid on full-price items only.
Returned items are carefully processed to extend their life cycle.
They may be:
This helps reduce waste and supports circular design in home decor.
Each item is carefully reviewed by our team.
We check the condition, materials and potential for reuse.
Products that meet our quality standards move to the next stage of the circular process.
Items that cannot be reused may be repurposed or responsibly recycled.
Each item is professionally cleaned and carefully prepared for its next life.
We ensure it is safe, fresh and ready for a new home.
direct reuse in the Second Life collection
restoration or cleaning
repurposing into new decorative objects
responsible recycling when reuse is not possible
Selected items move to the next stage, where they are cleaned, repaired or refreshed before returning to homes.